If Your Customers Are Only 99 Percent Satisfied, You Need to Do Better

If Your Customers Are Only 99 Percent Satisfied, You Need to Do Better


Clients aren’t going to come back again or refer what you are promoting if they don’t seem to be 100 % happy.

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PuroClean is a global property restoration franchise community in each the USA and Canada. Mark Davis, chairman and CEO of PuroClean, explains one of many firm’s mantras about “relentless customer support” and the mentality to pursue 100 % satisfaction. Leaving the client happy, prepared to come back again and able to refer PuroClean with ardour are methods to realize that objective. Take a look at the video for extra on Davis and PuroClean.

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